Introduction

At Mahjuoz, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our booking and reservation management platform. By using Mahjuoz, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our booking and reservation management services
• Process and manage bookings made through your custom booking pages
• Send booking confirmations, reminders, and notifications to you and your customers
• Process subscription payments and manage your account billing
• Customize and host your booking website with your brand identity
• Provide customer support and respond to your inquiries
• Send important updates about service changes, new features, and platform improvements
• Analyze usage patterns to enhance user experience and develop new features
• Prevent fraud, ensure security, and comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4. Data Security

We implement industry-standard security measures to protect your personal information including encryption of sensitive data (passwords, payment information), secure HTTPS connections, regular security audits and updates, access controls and authentication systems, and regular backups of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Download: Request a copy of your personal data stored on our platform
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Data Portability: Export your booking data and customer information
• Marketing Communications: Opt-out of promotional emails at any time
• Cookie Management: Control cookie preferences through your browser settings

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and enforcing our agreements. Booking records may be retained for accounting and tax purposes as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, analyze platform usage, and maintain security. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Children's Privacy

Mahjuoz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Mahjuoz after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Consent

By using Mahjuoz, you consent to the collection, use, and processing of your information as described in this Privacy Policy.